Frequently Asked Questions

Everything you need to know about our premium home mats.

What materials are used in your rugs and mats?

We use a variety of high-quality materials including sustainable organic cotton, durable natural jute, and premium synthetic fibers designed for high-traffic areas and easy cleaning.

How do I clean and maintain my mat?

Most of our indoor mats are machine washable on a cold, gentle cycle. For larger rugs or outdoor mats, we recommend spot cleaning with mild detergent or hosing off and air drying.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original condition for a full refund or exchange.

Do your mats come with a non-slip backing?

Yes, the majority of our kitchen and bath mats feature a built-in non-slip rubber or TPR backing to ensure safety and stability on hard flooring surfaces.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to include international shipping to more countries soon.